Privacy Policy

1. Introduction

Welcome to Shop Fusions ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopfusionshub.shop and make purchases from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you register, place an order, or contact us.
• Payment Information: Partial card details, UPI IDs or payment references processed securely through our payment gateway partners. We do not store full card numbers on our servers.
• Order Information: Items purchased, order history, and preferences to personalise your shopping experience.
• Technical Data: IP address, browser type, device information, pages visited, and referral source collected via cookies and analytics tools.
• Communication Data: Emails, chat messages, and form submissions sent to our support team.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including payments and delivery
• Send order confirmations, shipping updates, and receipts via email or SMS
• Respond to customer service enquiries and support requests
• Personalise your shopping experience and product recommendations
• Send promotional communications (only with your consent)
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our terms
• Analyse website usage to improve our services and user experience

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience. These may include session cookies (essential for checkout), preference cookies (to remember your settings), analytics cookies (Google Analytics), and advertising cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and conducting our business, including:

• Shipping and logistics partners (for order delivery)
• Payment processors (e.g., Razorpay, PayU)
• Email service providers (for transactional and marketing emails)
• Analytics platforms (e.g., Google Analytics)
• Legal authorities when required by law

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Order data is typically retained for 7 years. You may request deletion of your account and personal data at any time by contacting us.

7. Security of Your Information

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no internet transmission is 100% secure. We encourage you to take steps to protect your account, such as using a strong password and logging out after sessions.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at contact@shopfusionshub.shop.

9. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately for its deletion.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Shop Fusions
Email: contact@shopfusionshub.shop
Phone: +91 99218 48304
Website: shopfusionshub.shop